Contact information
Get in Touch
At InfiMood Studio, your peace of mind is just as important to us as the aesthetic of our puzzles. Whether you have a question about an order, need a replacement for a missing piece, or just want to share your completed puzzle masterpiece with us, we are here to help!
💌 Email Support
For the fastest resolution, please drop us an email. If you are inquiring about an existing order, please include your Order Number (#INF...) in the subject line.
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Email: pandrix.contact@gmail.com
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Response Time: We aim to reply to all inquiries within 24 to 48 hours during business days.
🕒 Business Hours
Our support team is available:
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Monday – Friday: 9:00 AM to 5:00 PM (EST)
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We are closed on weekends and major US holidays, so we can unplug and piece together our own Zen moments. Emails received during the weekend will be answered promptly on Monday.
📍 Business Address
InfiMood Studio
1309 Coffeen Avenue, Suite 3042
Sheridan, WY 82801
United States
(Important: Please do NOT send returned items to this address. If you need to make a return, please email our support team first to receive the correct return warehouse address and instructions).